What Contributes to Effective Management System in Hospitals: A Survey on Two Countries

Abstract

Background: To superior the benefits of the health care system, the most practical way is to provide an effective management system in the hospital. We live in a challenging world that has tons of issues including various kinds of diseases. To cover all dangerous diseases, we need reliable and efficient hospitals for all human beings. Effective and efficient hospitals rely on the systematic management system which is used wisely in both public and private sectors of health care. Purpose: The objective of this study is to analyze the impact of a well-functioning hospital management system on various outcomes, including the performance of doctors, satisfaction of patients, occurrences of medication errors, financial aspects, efficiency of surgical instruments, and the overall environment within the hospital. Method: Over 135 potential respondents in Turkey and Myanmar were provided with a standardized questionnaire. The study was analyzed using a quantitative research methodology. Conclusion: The research examined the impact of an effective management system in hospitals on positive outcomes. The study included 135 respondents who visited the hospital at least once. The majority of respondents were female (71.1%) and aged between 36 and 45 (34.1%). The results revealed both positive and negative relationships between various factors, such as doctor performance, patient satisfaction, medication error, financial issues, surgical instruments, and hospital environment, and total quality management. Financial issues and hospital environment had the most significant positive influence on total quality management. The study emphasized the importance of considering these factors to achieve effective management, improve cost-effectiveness, and gain competitive advantages in healthcare. Key Terms: Effective Management System, Hospital, Positive Results, Influence, Doctor, Patient, Medication Error, Financial Issue, Surgical Instrument. Date: June 2023